Sales AI
It answers enquiries, books showroom visits and follows up on every quote, so your salespeople spend their time closing, not chasing.
For furniture & home retail
Meet The AI Employee Built For Furniture Stores
It answers every call and chat, follows up on every quote, and keeps every delivery on track, so your team can stay on the showroom floor with the customers in front of them.
60,000+ Businesses Trust Ozevio
- Lauren Ashley
- Stackline
- defy
- FreightVerify
- Midwest Residential
- Kristen Ray
From first call to delivered
One AI Employee For The Whole Sale
The same AI Employee works the phones, the website, the quote follow-up and the delivery schedule.
Step 01
Never miss a showroom call
When your team is on the floor, your AI Employee answers the call or texts the customer back within a minute, day or night.
- Calls
- Texts
- Webchat
Step 02
Turn quotes into sales
Furniture decisions take weeks. Your AI Employee keeps following up with delivery times, financing and helpful nudges, and stops the moment the customer replies.
- Quotes
- Follow-up
Step 03
Keep deliveries on track
Order confirmations, stock-delay updates and delivery reminders go out automatically, so fewer customers call asking where their sofa is.
- Orders
- Deliveries
Step 04
Check in after every delivery
The day after delivery, it checks everything arrived in good condition. If not, the owner is alerted straight away. Everyone gets invited to leave a Google review.
- Check-ins
- Reviews
Before and after the sale
Built For The Showroom And The Delivery Truck
After-Sale AI
It confirms orders, announces stock delays and reminds customers before delivery, so fewer trucks come back full.
The gap
Where Furniture Sales Slip Away
Most lost sales aren't lost on price. They're lost in the gaps.
Your current system
Calls ring out
On Saturday afternoons and after close, nobody is free to pick up. Callers rarely leave a voicemail.
Quotes go quiet
Most stores follow up for a few days on a decision that takes weeks.
Deliveries fail
Nobody home, nobody over 18, no clear path. Each one costs a truck, two people and half a day.
With Ozevio AI Employee
45 seconds
Missed callers get a text back within a minute, even after close.
30 days
Every quote gets followed up for as long as the customer is deciding.
Day before
Every delivery gets a reminder with exactly what to prepare.
Tuned for your store
One Platform. Tuned To What You Sell.
Furniture
Special orders, long decisions and delivery windows, handled automatically.
- Follows up on quotes for weeks, not days
- Tells customers the moment a special order is delayed
- Sends delivery reminders that prevent failed drops
Mattress
Comparison shopping, try-before-you-buy visits and delivery day, handled automatically.
- Follows up while customers compare stores
- Books in-store visits to try before they buy
- Reminds customers what to prepare before delivery
Jewelry
Custom pieces, big decisions and pickup dates, handled automatically.
- Books private appointments and consultations
- Follows up on custom and special-order pieces
- Lets customers know when their piece is ready to collect
Appliances
Model questions, back-orders and installation days, handled automatically.
- Answers questions about models, sizes and delivery options
- Tells customers when a back-ordered item is delayed
- Sends reminders before delivery and installation
Why Ozevio
Why Furniture Stores Choose Ozevio
It knows how furniture is sold
Special orders, fabric choices, financing and delivery windows. It works the way your store already sells.
It knows when to hand over
It never quotes a final price, promises a delivery date, or handles a complaint. Anything that needs a person goes straight to your team.
Every conversation in one inbox
Calls, texts, website chat, Facebook and Instagram messages, all in one place with the customer's full history.
Keep your number, no contract
Your customers keep calling the number they already know. Month to month, cancel any time.
Integrations
No Set-Up Headache
Ozevio works with the things your store already uses.
Your existing phone number
Your website
Google Business Profile
Facebook
Instagram
The outcome
More Showroom Visits. Same Headcount.
Your AI Employee answers every call and message, books the visit, and follows up until the customer decides.
Furniture store questions
Frequently Asked Questions
What store owners usually want to know before putting an AI Employee on the phones.
It answers calls, texts and website chats, books showroom visits, follows up on quotes, and sends order, delay and delivery updates. Anything that needs a person, like a final price or a complaint, goes to your team.
Ready to stop leaving revenue on the table?
AI Employee responds instantly, qualifies leads, and books appointments autonomously, so your team can stay focused on the conversations that need a human touch.